Simonetta Sommaruga, former Swiss Federal Councillor and consumer advocate, recalls her role in advancing consumer rights during her tenure with the Swiss Consumer Protection Foundation. In an interview marking 50 years of consumer protection broadcasts on Swiss radio, she discusses…
The winter sales in Greece will officially start on January 13 and last until February 28, 2024. Several stores have already begun offering promotions to attract shoppers. Key shopping days include January 19 and 26, when stores will be open….
Despite a law prohibiting the rental of energy-inefficient homes classified as G, many such listings persist online in France. Under the 2021 Climate and Resilience law, properties exceeding energy consumption limits face rental bans, yet over 1,400 G-rated listings remain…
Winter sales in Greece will commence on Monday, January 13, and run until Friday, February 28. Shops will be open on the first two Sundays of the sales, January 19 and 26, from 11 AM to 6 PM. The Consumers’…
In 2024, a record 45,634 complaints were filed with Germany’s travel and transport arbitration board, marking a 14.5% increase from the previous year. Most complaints, about 84%, were linked to flight cancellations due to strikes, extreme weather, and IT failures….
Around 1,200 caravan owners in the UK have initiated legal proceedings against holiday parks, seeking compensation for steep increases in pitch fees and misrepresentation of caravan values. The case, led by the Holiday Park Action Group, follows a BBC investigation…
The Consumer Workers Association of Greece highlights the significance of Braille writing on January 4th, the World Braille Day, honoring Louis Braille, its inventor. The association emphasizes the importance of accessibility and inclusion for visually impaired individuals, noting legal requirements…
Apple has agreed to a $95 million settlement resolving class-action lawsuits alleging that the company recorded users’ private conversations via its voice assistant, Siri, without their knowledge. The lawsuit, filed in 2019, claimed that Siri could be unintentionally activated, leading…
As the holiday season closes, many consumers find themselves looking to return unwanted gifts. Retailers often extend return policies during this time, but consumers should be aware of the rules for exchanging items, especially in online shopping. Exceptions exist, particularly…
This article provides an overview of consumer rights regarding gift exchanges after the holiday season. It clarifies the lack of a standard exchange policy for in-store purchases unless offered by retailers, as well as the rights granted to online shoppers,…
Panaagiota Kalapotharakou, president of the consumer protection organization EKPOIZO, highlighted alarming increases in health insurance premiums averaging 12-18% during an interview on ERTNews. She emphasized the burden on consumers, especially those with long-term contracts, who feel compelled to abandon their…
Dafydd Bayliss, a 31-year-old HGV driver from Blackwood, South Wales, has been left unpaid for an £18,000 prize he won in a Level Up Giveaways competition. Despite multiple attempts to contact the company, he has received no payment or meaningful…
